Tarsus Cloud On Demand, one of South Africa’s leading cloud vendors and hybrid cloud enablement partners, is partnering with cloud automation and migration specialist, BitTitan, to help smooth the road to the cloud for IT resellers and systems integrators. The new distribution agreement between Tarsus Cloud On Demand and BitTitan covers South Africa and the SADC countries as well as Kenya, Tanzania and Uganda.
Based in the US, BitTitan helps managed service providers to move their end-users to the Microsoft Office 365 and Azure cloud services. Its MSPComplete platform is designed to boost efficiency and profitability in the cloud by helping resellers to sell more cloud services, move customers to the cloud faster, create recurring revenue and service customers in the cloud. Tarsus Cloud On Demand will offer this platform and help resellers leverage on it to boost their cloud businesses.
Says Tarsus Cloud On Demand CEO Jonathan Kropf: “We believe that together with BitTitan we can help the channel to smooth their clients’ migration from on—premises systems to the Microsoft cloud. BitTitan makes the transition to the cloud simpler, so that resellers drive sales, profitability and great customer experience.
“Our aim is to provide the migration, support and integration services that our resellers and their end-users will require as they transition towards the cloud. We can offer them a comprehensive infrastructure-as-a-service platform for delivering a range of IT Services from the cloud—whether they want to resell our pre-packaged solutions or build their own branded and customised solutions for their customers.”
MSPComplete gives resellers a deeper view of customers’ needs and environments, helping them to offer more value as they sell, onboard, and service their customers. The software automates key tasks to streamline projects, delivering a seamless experience for resellers and their end-users.
Features in MSPComplete include the following:
• Sales centre: Combine the resellers own products and services with BitTitan’s to build a centralised catalogue to help automate and manage the sales process.
• Customer management: Keep granular track of customers’ users, computers, and groups with an organised, powerful view into each customer—including opportunities for upsell conversations.
• Device Management Agent: Monitor users’ devices to ensure software and hardware compatibility and remotely configure Outlook profiles.
• Service centre: See your projects for all customers at a glance.