Dell unveils new laptops and Premium Support in time for the holidays Dell unveils new laptops and Premium Support in time for the holidays
Dell is bringing some awesome new products to market, just in time for the holiday buying season. Dell unveils new laptops and Premium Support in time for the holidays

Dell is revealing a suite of holiday wish-list worthy devices and services that provide the most comprehensive computing experience available. The new offerings include new Inspiron laptops with new 8th Generation Intel Core processors; performance enhancements to the critically-acclaimed XPS 13, and Premium Support Plus service. These new innovations demonstrate Dell’s commitment to providing the best audio and visual computing, and gaming experiences for consumers.

“These new devices demonstrate Dell’s global leadership in innovation across personal computing and gaming,” said George Moss, Dell Client Solutions Group Business Unit Manager at Tarsus Distribution. “From Dell’s beautiful new laptops to their gorgeous 2-in-1s, their holiday line-up introduced at the IFA trade show earlier this year includes some of the most beautiful designs with incredible aesthetics, exceptional performance, and support to match.”

New Dell Premium Support Plus with First and Only Predictive Issue Detection

Dell’s new top-tier Premium Support Plus ups the ante to deliver a ground-breaking support service available for consumer and gaming PCs. Premium Support Plus builds on the great features customers have come to enjoy with Dell’s Premium Support such as 24/7 phone support, on-site service after remote diagnosis and hardware and software support. Powered by Dell’s exclusive SupportAssist technology, it is the first and only consumer service to proactively find issues, predict problems before they start, automatically remove viruses and optimise performance for consumer PCs.

This service also comes with many advanced support features like repairs for accidental damage. The automated proactive, predictive capabilities have been tested and proven in the commercial market and now Dell is bringing them to consumers.

Customers can tailor the experience to their lifestyle – a hands off, call-free experience with automated integrated support or one-on-one personalised support with an agent or a combination of both. Customers experience up to 88 percent less time to issue resolution and up to 77 percent fewer steps in the support process when compared to other premium service offers.

New Inspiron Laptops – Stunning Visual Experiences & Performance in Sleek, Affordable Packages

Designed for the mobile multi-tasker or multi-user household, the new Inspiron 13 7000 2-in-1, Era Grey brushed aluminium, brings stunning visuals and powerful performance in a smaller footprint than the previous generation. Enjoy a beautiful visual experience with a narrow border and FHD IPS touch display and an optional 4K UHD IPS touch display that covers 100 percent AdobeRGB.

The new Inspiron 7000 laptops are the perfect travel companion with the slim, light and thin-bezel design in Platinum Silver or Pink Champagne. Available in 15- inch variants in South Africa, the Inspiron 7000 offers a brilliant FHD IPS display for a crisp, detailed picture, with a UHD option that covers 100 percent AdobeRGB on the 15-inch model.

The laptops take advantage of the outstanding performance, responsiveness and hardware enabled security built into the 8th Generation Intel Core processor, as well as strengthened security with password-free biometrics login with Windows Hello and infrared camera or fingerprint reader (on 13-inch only).

Finally, they offer a range of storage options including PCIe NVMe SSDs, and DDR4 memory for exceptional performance when multi-tasking.

The Beloved XPS 13, Now With Even More Power 

Carrying the tradition of delivering the best computing experience, the XPS 13 now offers more performance with the latest 8th Generation Intel Core i7 processors and Dynamic Power Mode. With the new 8th Generation processors, with four cores versus two, experiencing exceptional performance while multi-tasking and running multiple applications is possible.

The XPS 13, the smallest 13.3-inch laptop on the planet, also boasts a stunning viewing experience with optional Quad HD+ InfinityEdge (optional touch) display, with sharp visuals and vivid and accurate colour. It’s no wonder it’s Dell’s most award-winning laptop ever. 

Contact your Tarsus Distribution account manager for more information on these products, including expected availability dates. You can also send an email or call them on 011 531 1000.

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